Overview menu,Dashboard is missing for type: Mobile


#1

When I open Countly Overview menu it says " Dashboard is missing for type: Mobile
Please Install plugin here
or
change app type here ".
When I click to "change app type here" link, there is nothing on Application Type combo.
Before this error this combo was "Mobile,Web, vs.."
What is the reason for this error?


#2

Is it possible that someone disabled those plugins?

Can you check under Management -> Plugins that they are enabled or enable them if they are disabled?


#3

Thank you for your fast return.
We did not disabled any plugins.
For error users There is only Applications, Users, Report Manager and Help under Management menu.
Also I forgot to write, we have 3 countly admins accesing this area. 2 days ago there was no problem. Yesterday morning one of my colleague got this error, the others was fine. Yesterday afternoon 2 of us got this error. Now 1 person accesing this screen with no error, the others getting this error.


#4

I see,
so it is possible some load time javascript error prevents from plugins coming after that error to load their views.

Can you check the browser console/developer tools if there are any errors there?