I am running Countly Enterprise Edition v18.04 and testing with both the Android SDK and Web SDK to track user sessions and page views.
Under the User Profiles option, I can see that the User Profile has been created and am able to change the user details such as the name and username and assign custom attributes, so I know the device_id is being matched appropriately to the User Profile.
However, when viewing the User Profile, there are no details under Session History.
When looking under the Analytics option and drilling into Sessions and Views, we can see that sessions and views are being recorded, but it doesn't appear to be associating to the User Profile.
Below is a sample of the code we are testing with via the Web SDK
Anyone have some suggestion on how to troubleshoot or see anything that needs to be changed in the code snippet to make this work?