What does crash reports ('basic') included in the community edition mean?


#1

From https://count.ly/compare/
"Reporting crashes and exceptions with basic functions"

From looking at Management -> Event Logs, I can see crashes ( sent via javascript_native_web 17.04), but nothing shows up under the top level "Crashes" tab.

Is this expected using the Community Edition?


#2

Hello,
no it should work ok as is.
The difference is mostly in data granularity and segmentation. In Enterprise edition you would be able to segment crashes by many parameters and also see which exactly users had some specific crashes, etc.

Most common case for your problem, for crashes not showing up, could be because your app type is mobile and you expect to receive crashes from web SDK. Please recheck your app type under Management -> Apps and make sure it is Web type.